Ecommerce Store Management

Your Online Store

AutomateNexus includes a built-in ecommerce module for managing products, processing orders, and tracking customer purchases — all integrated with your CRM data.

Products

Navigate to Ecommerce > Products to manage your product catalog:

Add products with name, description, price, and images
Set inventory levels and track stock
Organize products into categories
Configure product variants (size, color, etc.)
Set up digital product delivery

Orders

The Orders page shows all customer purchases with:

Order number and date
Customer information (linked to CRM contact)
Products ordered and quantities
Order status (Pending, Processing, Shipped, Delivered, Cancelled)
Payment status and totals

Customer Profiles

Ecommerce customer profiles are linked to your CRM contacts, giving you a unified view of both sales and purchase history. View:

Purchase history and lifetime value
Favorite products and categories
Abandoned carts
CRM activities and communications

Discount Codes

Create discount codes for promotions:

Percentage off — e.g., 20% off entire order
Fixed amount — e.g., $10 off
Free shipping
Set usage limits and expiration dates
Restrict to specific products or customer segments

Marketing Campaigns

Run targeted campaigns for your ecommerce store, including abandoned cart recovery emails, product launch announcements, and seasonal promotions — all managed from the Ecommerce analytics dashboard.